Purpose
Crystal Networks Saudi Arabia Ltd is committed to upholding the highest standard of integrity, transparency and ethical business conduct. We foster an open environment where employees, partners, and stakeholders are encouraged to report any suspected misconduct, fraud, corruption, unethical practices, or compliance violations without fear of retaliation.
We believe that transparency and accountability are essential to our operations and long-term success. Therefore, we ensure that all reports made in good faith are treated confidentially and that whistleblowers are protected from retaliation, discrimination, or any adverse actions.
This commitment reflects our dedication to ethical values, regulatory compliance, and responsible corporate governance across all levels of our organization.
Scope
This policy supports all employees, partners and stakeholders in promptly reporting any detected or suspected incidents of bribery, corruption, fraud, or non-compliance with applicable laws, regulations, and internal policies.
We uphold a strict non-retaliation policy for all Whistleblowers acting in good faith. They will be afforded confidentiality, protection from reprisal, and safeguard from disciplinary action. Retaliation against any Whistleblower will not be tolerated and may result in disciplinary measures against the retaliating party.
Process
All disclosures are to be reported via any secured and confidential channel:
- 📧 Email: whistleblowing@crystalnetworks.me
- 🌐 Anonymous Form: See Below
Where possible, feedback will be provided without compromising anonymity.
Confidentiality & Protection
At Crystal Networks Saudi Arabia Ltd, we are fully committed to fostering a culture where employees can safely & confidently raise concerns about unethical and high-risk activities.
Confidentiality: All submitted reports are treated with strict confidentiality. Reports may be anonymously if preferred. If the whistleblower’s identity is disclosed, it will be kept strictly confidential & only shared with authorized personnel on a need-to-know basis.
Protection from Retaliation: we strictly prohibits any form of retaliation against a whistleblower who raises concern with good faith, individuals who cooperate in internal investigation, & those who refuse to participate in unethical illegal or high-risk conduct.
Employees must not be required to participate in any activity with significant level of risk, or hasn’t been adequately mitigated, or could expose them to legal, ethical, reputational, or safety risks. They have the right to refuse to engage in such activities without fear or retaliation.
Retaliation against a whistleblower is a serious violation of our policy and will result in disciplinary action.
We value the courage it takes to disclose and assure all parties that their concerns will be treated fairly, respectfully and with the utmost care.